Who we are
Our mission is to sustainably deliver world-leading IT support and technology solutions with exceptional customer service while caring for our people and planet.
Our story
Founded in 2007, ITVET has grown into a world-leading IT support and technology solutions provider.
We specialise in IT support for the commercial property industry, including shopping centres, smart buildings, and hotels. Our impressive client portfolio includes blue-chip property management companies such as JLL, Savills, and The Crown Estate.
Meanwhile, our in-house development team provides revolutionary software solutions to help your business run more efficiently and smoothly. This includes Retail Report, our retail analytics and management software, that’s used by some of the largest shopping centres in the UK.
We do things differently at ITVET
People First is our philosophy. It’s not just words, it’s the way we do things. It’s about putting clients and colleagues at the heart of what we do.
Our strategy is to grow organically and sustainably while investing profits back into our community. Everything we do at ITVET focuses on our clients and adding value to our local community.
As well as our clients, colleagues, and community, we also consider the impact of our business operations on the environment. We’re industry leaders on environmental and sustainability matters, and we’re always working on new ways to do better.
Our Values
We apply our core values to everything we do. They’re at the heart of our business and come before profit and growth.
Learn moreEnvironment
We place our environmental commitments at the heart of our business operations and processes.
Circular economy
We employ a circular economy business model wherever possible, saving precious resources.
Charity
We’re passionate about giving back to the community through our charity initiatives.
Our people
We put our people first in everything we do. We believe that happy people give their best work.
Ethics & integrity
The main objective of running our business is to do good rather than just generate profits and growth.
What we do
As a Managed Service Provider (MSP), we provide a complete range of IT services and solutions to support your business. We ensure that all your devices, systems, and IT infrastructure deliver the best performance, reliability, and security.
Our UK-based service desk provides 24/7 support and fast response times to keep your business running smoothly. We’re proud of our unrivalled customer service – and it’s one of the reasons our clients love working with us.
Our software
Retail Report is an intelligent software solution to drive your shopping centre’s performance and improve operational efficiencies. We’ve built our software with cutting-edge technology to ensure the best resiliency, uptime, and scalability.
ITVET have created a charity, Stortford Heroes, to give back to our community and recognise our unsung heroes who often go unnoticed.
The charity’s goal is to benefit our local community by organising fundraising and community initiatives.
Laptops for Schools
The aim of Laptops for Schools is to tackle digital exclusion in education while supporting a circular economy. Laptops for Schools is still making an impact post-lockdown thanks to the continued support from businesses who donate their unwanted laptops.
Our clients
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